Appointment Day Guidelines
We are so excited to see you at your upcoming appointment! We will continue to do everything we can to keep you and our staff safe. We greatly appreciate your support, understanding and compliance.
- We ask that you follow CDC guidelines. If you are experiencing any symptoms at all please call us 24 hours in advance of your appointment to reschedule. 608-240-0088
- If you are not comfortable waiting in our guest area for your appointment and would prefer to wait in your vehicle, please park and text 608-240-0088 that you have arrived. When we are able to room you, we will call/text you back asking you to come to our front entrance.
- With the Dane County mask mandate ending, it will be your choice to wear a mask to your appointment. Our Clinicians will continue wearing masks. If you are uncomfortable around others without masks, please check-in from your vehicle by texting 608-240-0088
- If you are having certain services such as lip injections, we may ask you to swish with Antiseptic Listerine for 30 seconds. Click here for the medical abstract.
- We ask that you please notify the office at 608-240-0088 if you come down with Covid-19 or Covid type symptoms, have been exposed or tested positive, within 14 days after your treatment so we can take extra precautions in our clinic.
- Here are the additional measures Radiance will continue doing (in addition to our normal OSHA guided sanitation protocols) to ensure a safe and pleasant experience for all:
- Clinicians will continue to wear masks while performing treamtents.
- We will continue to thoroughly disinfect rooms between each client.
- Radiance has an Ion filtration system to our HVAC system- this is a special filter that attacks virus, mold and bacteria. The Ions given out, steal away the hydrogen from the pathogens, leaving them to die and leaving the clinic with clean and healthy air. Click here to learn more of how this works. This specific system also underwent a study proving neutralization began immediately & that up to 99.4% of the Covid-19 virus was inactivated within 30 minutes! Read more about the study here.
- We have added Bio-Protect hand sanitizer throughout the clinic for use to staff & clients. Again, this is a special sanitizer that lasts up to 6 hours even after hand washing.
- We have also had the Bio-Protect company apply a spray solution to all surfaces at Radiance. This product stays on surfaces for up to 6 months and kills bacteria, fungi, algae, protozoans, viruses and microorganisms. We will continue to have this applied for your continued protection along with our normal cleaning protocols. See this great video that explains more of how this product works:
We are here to still provide you with an excellent experience, superior results, while doing everything possible to assure our clients and staff remain healthy. Thank you for your understanding and compliance. Text us at 608-240-0088 with questions. We can’t wait to see you!!